• Guide

    Administrative & Customer Support Salary Guide

    If you’re looking for ways to increase your startup organization’s profitability, your administrative and customer support team is a good place to start. A highly trained service team projects a positive corporate image and helps attract and retain customers through brand loyalty. Bad customer service has 96 percent of customers…
  • Article

    Hiring a Top Priority for 43North’s Newest Cohort

    In January, the winners of 43North’s seventh annual startup competition began to settle into their new workspaces inside the Seneca One in downtown Buffalo. While some of these companies were already local to western New York, others relocated to the Queen City from across the country and even overseas.
  • Infographic eor

    Employer of Record

    With employer of record services (also referred to as payrolling), Viaduct acts as a contingent worker’s official employer while that worker performs services for you. As the employer of record for your contingent hires, we assume all employee classification responsibilities, absorb all relationship management and clerical duties, and protect you from sensitive co-employment risks.

Featured Blog

Hiring Will Soon Be a Top Priority for 43North’s Newest Cohort in 2024

Hiring Will Soon Be a Top Priority for 43North’s Newest Cohort in 2024

Five companies won $1 million investments on October 12th at the 43North—a Buffalo-based startup accelerator—ninth annual startup competition. Over the next several months, the winners will begin settling into their new workspaces inside Seneca One…

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Should You Include Assessments in Your Startup Hiring Process?

Should You Include Assessments in Your Startup Hiring Process?

The recruitment process in the early stages of a startup is a delicate balancing act. On the one…

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Creating an Effective Careers Page for Your Startup

Creating an Effective Careers Page for Your Startup

In January, the Wall Street Journal reported on the flood of employment scams that add insult to injury…

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Leveraging AI to Identify Skills Gaps at Your Startup

Leveraging AI to Identify Skills Gaps at Your Startup

One of the key factors determining a startup’s success is the skill set of its workforce. Identifying and…

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Introducing Perk Savvy: Exploring the Startup Perks Universe Part I: Unlimited PTO

Introducing Perk Savvy: Exploring the Startup Perks Universe Part I: Unlimited PTO

Beyond the buzz of tech disruptors lies a world of tantalizing benefits and perks that continue to redefine…

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ASSESSMENT

Proprietary Assessment Tool

We utilize a talent management platform that applies the science of Industrial/Organizational (I/O) psychology to quantify human potential. This allows organizations to determine the key behavioral indicators required to be successful in any given role. With this insight, you can quickly and accurately match people to jobs where they’ll truly shine.