If you’re looking for ways to increase your startup organization’s profitability, your administrative and customer support team is a good place to start. A highly trained service team projects a positive corporate image and helps attract and retain customers through brand loyalty. Bad customer service has 96 percent of customers…

In January, the winners of 43North’s seventh annual startup competition began to settle into their new workspaces inside the Seneca One in downtown Buffalo. While some of these companies were already local to western New York, others relocated to the Queen City from across the country and even overseas.

With employer of record services (also referred to as payrolling), Viaduct acts as a contingent worker’s official employer while that worker performs services for you. As the employer of record for your contingent hires, we assume all employee classification responsibilities, absorb all relationship management and clerical duties, and protect you from sensitive co-employment risks.