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Guide

Administrative & Customer Support Salary Guide

If you’re looking for ways to increase your startup organization’s profitability, your administrative and customer support team is a good place to start. A highly trained service team projects a positive corporate image and helps attract and retain customers through brand loyalty. Bad customer service has 96 percent of customers…

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Article

Hiring a Top Priority for 43North’s Newest Cohort

In January, the winners of 43North’s seventh annual startup competition began to settle into their new workspaces inside the Seneca One in downtown Buffalo. While some of these companies were already local to western New York, others relocated to the Queen City from across the country and even overseas.

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Employer of Record

With employer of record services (also referred to as payrolling), Viaduct acts as a contingent worker’s official employer while that worker performs services for you. As the employer of record for your contingent hires, we assume all employee classification responsibilities, absorb all relationship management and clerical duties, and protect you from sensitive co-employment risks.

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Article

6 Ways Startups Can Stay Ahead of Disruption

We don’t crawl databases looking for resumés. Instead, we get to know who we’re recruiting, and who we’re recruiting them for. This way,  we come to understand all of

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Article

6 Ways to Attract and Hire Best-Fit Startup Talent

The demand for labor during today’s candidate-driven market is fierce and employers have had to adjust their hiring strategies to attract top talent. For startups, the process is even more challenging because you’re competing with well-known established organizations within your industry. So, what can you do to stand out and appear unique? Here are some…

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Article

7 Tips for End-Of-Year Job Search Success

As the weather starts to change and fall foliage begins to emerge, it’s clear that the end of the year is quickly drawing near. Have you been displaced from your previous position due to the coronavirus pandemic? Are you in search of a new role to get you back on your feet? As companies begin…

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Article

8 Resources to Help Startups Move Forward

The startup grind is unlike any other, and now that we’re facing a totally unprecedented global crisis, many of us are looking for answers. But where can we find them? At this point, there is a lot out there online and on TV. To help you cut to the chase, we curated these eight resources…

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7 Ways AI Can Improve DEI&B at Your Startup

Diversity, Equity, Inclusion, and Belonging (DEIB) initiatives have become essential for organizations of all sizes to drive innovation, increase employee satisfaction, and attract top talent. According to recent data from a PowerToFly survey, 70 percent…

10 Questions Every Software Developer Should Ask in The Interview

As the great Benjamin Franklin once said, “By failing to prepare, you are preparing to fail.” While this…

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6 Interview Questions to Ask a Chief Marketing Officer (CMO) Candidate

A Chief Marketing Officer (CMO) is an essential role, overseeing your organization’s marketing, branding, communications, and public relations…

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Navigating the Hiring Maze: Overcoming Startup Recruitment Challenges

The startup world is not for the faint of heart. From securing funding to building a viable product,…

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Startups and Remote Work: The Keys to Creating a Productive, Collaborative Work Environment

Workers today want flexibility when it comes to where they work—which could give some startups an upper hand…

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ASSESSMENT

Proprietary Assessment Tool

We utilize a talent management platform that applies the science of Industrial/Organizational (I/O) psychology to quantify human potential. This allows organizations to determine the key behavioral indicators required to be successful in any given role. With this insight, you can quickly and accurately match people to jobs where they’ll truly shine.