In today’s rapidly evolving business landscape, the Chief of Staff (CoS) role is gaining significant prominence. Once seen primarily as an executive assistant position with an impressive title, the CoS has transformed into one of the most dynamic and influential roles in any organization. It serves not only as a critical stepping stone to the C-suite but also as a springboard for aspiring entrepreneurs. Many successful founders and top executives have first honed their skills as Chiefs of Staff, acquiring the multifaceted experience needed to lead their own ventures. 

What Does a Chief of Staff Do? 

A Chief of Staff acts as the right hand to a CEO or another top executive, functioning as a trusted advisor, strategic planner, and project manager. According to McKinsey’s research, nearly 70% of Chiefs of Staff report spending significant time on strategic planning and operational execution, underscoring the importance of their role in driving organizational success. 

The average Chief of Staff starts their role early in their careers or midcareer with just over 12 years of work experience, typically transitioning into the role from a mid-level position. This background provides a solid foundation for the diverse responsibilities they take on, which include: 

  1. Strategic Execution: Ensuring that high-level initiatives and decisions are implemented efficiently across the organization. 
  2. Cross-functional Communication: As a bridge between departments, ensuring alignment with overarching goals. Chiefs of Staff often facilitate cross-departmental collaboration, which is vital for achieving business objectives. 
  3. Problem-solving: Anticipating challenges and addressing them proactively. Data shows that over 60% of Chiefs of Staff are tasked with resolving complex organizational issues. 
  4. Managing Special Projects: Overseeing projects that are critical to organizational success but may not fall neatly within a single department. 
  5. Operational Support: Assisting executives in managing their time, priorities, and agendas effectively. 

This broad spectrum of responsibilities exposes Chiefs of Staff to nearly every aspect of the organization, making it an excellent training ground for those aiming to launch their own companies or ascend to the C-suite. 

How Chiefs of Staff Transition to Founders 

Many entrepreneurs credit their time as a Chief of Staff as crucial in building the foundational skills necessary for leading a company. Many successful entrepreneurs have a background in strategic roles, including Chief of Staff. Here’s why the CoS role often leads to entrepreneurship: 

  1. Hands-on Experience with Leadership: Chiefs of Staff work closely with top executives, gaining insights into critical decision-making processes. This close collaboration fosters invaluable leadership skills essential for running a startup. 
  2. Cross-functional Knowledge: The CoS role entails collaboration across various departments, providing a holistic understanding of business operations, which is crucial for entrepreneurs in the early stages of their ventures. 
  3. Strategic Thinking: Chiefs of Staff are often tasked with translating long-term visions into actionable plans. This ability to connect strategy with execution is critical for entrepreneurial success. 
  4. Building a Network: The CoS position provides access to high-level networks, including investors, board members, and industry leaders.  

How Chiefs of Staff Transition to the C-Suite 

For those who opt not to pursue entrepreneurship, the Chief of Staff role frequently leads directly to a C-suite position. Here’s why: 

  1. Deep Organizational Knowledge: Chiefs of Staff possess a comprehensive understanding of a company’s inner workings, making them ideal candidates for C-suite roles. 
  2. Leadership Development: The CoS role sharpens soft skills such as leadership and communication. According to McKinsey, successful C-suite executives often cite their experience in strategic roles as foundational to their leadership capabilities. 
  3. Problem-solving Under Pressure: C-suite leaders must excel at solving complex problems. Chiefs of Staff develop the ability to think critically and maintain composure, essential traits for top executives. 
  4. Operational Prowess: Many Chiefs of Staff transition to Chief Operating Officers (COO), leveraging their hands-on experience with operational execution. 

Success Stories: From CoS to Founder and C-Suite 

Numerous high-profile entrepreneurs and executives began their careers as Chiefs of Staff. David Sacks, for instance, served as Chief of Staff to PayPal’s CEO, Peter Thiel, before becoming a successful founder. Similarly, Charlie Songhurst, a key figure in Microsoft’s strategy, started as Chief of Staff to CEO Steve Ballmer. These examples illustrate the role’s potential as a launchpad for exceptional leadership. 

Conclusion 

The Chief of Staff role is more than a support position; it is a leadership role. For aspiring founders and future C-suite executives, serving as a Chief of Staff offers invaluable experience in managing people, projects, and processes.  Ready to hire your next Chief of Staff? Contact our team today! 

This blog was authored by Pete Petrella.